Cognitive walkthrough

The Cognitive Walkthrough method is used to assess the usability of a system in situations where the user is not an expert.

It involves the designer and some peers creating a story for a user, and evaluating how easy it is for the user to achieve his or her goal correctly.

Further Reading

• Gray, W. & Salzman, M. (1998). Damaged merchandise? A review of experiments that compare usability evaluation methods, Human-Computer Interaction 13, 203–61.
• Rowley, David E., and Rhoades, David G (1992). The Cognitive Jogthrough: A Fast-Paced User Interface Evaluation Procedure. Proceedings of CHI '92, 389–395.
• Wharton, Cathleen, et. al. (1994). The Cognitive Walkthrough Method: A Practictioner's Guide. In Nielsen, Jakob, and Mack, R. (eds) Usability Inspection Methods. Chichester: John Wiley and Sons. ISBN 0471018775